Privacy Policy

About Karacter Hub

Karacter Hub is a collaborative development, coding, learning, and tooling platform. It provides developers with access to tools and development capabilities that can be used through natural-language prompts and other supported interfaces to create, modify, test, share, and deploy applications and websites.

Karacter Hub is not a customer-management or customer-service platform. The service is not intended to provide users with access to or management of third-party customers' private data, customer accounts, or customer services.

Information we may collect

Depending on how you use Karacter Hub, we may collect information associated with your account, such as your name, username, email address, authentication information, and information provided by a supported sign-in provider.

We may also process information you provide while using the platform, including conversations, natural-language prompts, project information, code or configuration that you intentionally provide to the service, tool interactions, collaboration activity, and other content required to provide the features you use.

We may additionally collect technical and operational information, such as device or browser information, authentication events, timestamps, diagnostics, error information, and security-related logs needed to operate, protect, and improve the platform.

How we use information

Information may be used to authenticate users, provide access to Karacter Hub features, process natural-language requests, provide development and tooling capabilities, maintain projects and collaboration features, support application and website development and deployment workflows, troubleshoot problems, and maintain the security and reliability of the service.

We may also use technical and operational information to detect abuse, prevent unauthorized activity, diagnose failures, and improve the platform and its tooling.

Developer content and tool interactions

When you use Karacter Hub to build or work on software, the service may process the prompts, project content, code, files, tool requests, and other information necessary to perform the requested operation.

Some features may require interaction with third-party services or infrastructure providers. Information necessary to perform a requested operation may therefore be transmitted to those services in accordance with the applicable integration and provider configuration.

You are responsible for ensuring that information you intentionally submit to Karacter Hub is appropriate for the intended use of the service and that you have the necessary rights or permissions to use that information.

Collaboration and sharing

Karacter Hub includes collaborative capabilities that may allow users to share projects, code, tools, learning resources, or other content with other users or collaborators.

Information that you intentionally make available through a collaboration or sharing feature may be accessible to the people or groups with whom you choose to share it. You should review the sharing controls provided by the relevant feature before making content available to others.

Data protection

We use technical and organizational measures intended to protect information handled by Karacter Hub against unauthorized access, alteration, disclosure, or destruction.

Access controls and other security mechanisms may be applied to information associated with user accounts and platform operations. However, no internet-based service can guarantee absolute security.

Data retention

We retain information for as long as reasonably necessary to provide the requested services, maintain account and project functionality, satisfy legitimate operational and security requirements, resolve disputes, and comply with applicable legal obligations.

Retention periods may differ depending on the type of information and the feature through which it was collected.

Your choices

Depending on the features available to you, you may be able to access, update, export, or delete certain account or project information through Karacter Hub.

You may also request information about the personal data associated with your account or request account deletion by contacting support@karacterhub.xyz.

Third-party services

Karacter Hub may integrate with third-party infrastructure, authentication providers, AI model providers, development platforms, hosting services, or other tools. When you choose to use an integration, information required to provide that integration may be processed by the relevant third party under its own privacy terms and policies.

Changes to this policy

We may update this Privacy Policy as Karacter Hub, its features, integrations, or applicable requirements change. The date shown at the beginning of this policy indicates when it was most recently updated.

Contact

For privacy questions or requests relating to your Karacter Hub account or information, contact support@karacterhub.xyz.